This blog post is about how to fix the Steam error “The file or directory is corrupted and unreadable.” (0x570)
Introduction
I had just downloaded Company of Heroes 2 via Steam, which is a massive amount of data. When I went to play the game via Steam the above error message displayed. My first reaction was that I had a corrupt hard drive or that I had to download the whole game again.
Instead I downloaded a 12.2MB file and then was able to play the game! I’m glad I didn’t uninstall and try to download the whole game again.
Warning: Before trying out the simple instructions below, I strongly suggest you backup any important data on the hard drive where you install Steam games just in case there is a problem with the hard drive.
Solution
- Open the Steam application and from your game library, right click on the problematic game and select ‘Properties’.
- Under the ‘Local Files’ tab select ‘Verify Integrity of Game Files…’.
- Once the file validating as occurred, selected ‘Close’.
In my circumstances the solution above solved the problem and Steam automatically downloaded the file that had previously failed, as you can see in the screenshot below.
I also suggest you perform a check of your hard drive for errors. Like many options, my steam library isn’t on my primary hard drive, so you should make sure you know the hard drive letter that holds your steam library before checking.
Running chkdsk on Windows 10
- Click on the Windows icon to open the menu and scroll down to the ‘Windows System’ folder.
- Right click on ‘Command Prompt’, select ‘More’ and then choose ‘Run as administrator’.
- Type chkdsk/? and then press enter to display available options.
- Type in chkdsk followed by the options you require. i.e. chkdsk D: /F /X
As in the screenshot below, I found no bad sectors when checking my hard drive.
Conclusion
I’ve since played the game without any further issues and I hope this blog post helps others.
I had this problem and your solution worked for me,cheers!
Hi Jim,
Thanks for leaving a comment and it’s good to read your Steam problem has been solved.
Best regards
Andrew
O mai god man you is my angel oh i love u sm seriously man you help me i was crying oh no thank you my dear dude
Hi Jao,
I’m glad my Steam blog post helped you. Thanks for the comment.
Best regards
Andrew
gracias
Hi Luk,
You’re welcome. Glad my blog post helped you.
Best regards
Andrew
i hasnt worked for me 🙁
although my error wasnt a discord pop up it was one from windows. im not sure if that matters but still.
Hi Jack,
Sorry to read it didn’t work you for you.
Hope you’re able to solve the problem.
Best regards
Andrew
This saved a game that I have over 300 hours thank you so much
Hello Porter,
I’m glad my Steam blog post helped you. Over 300 hours is impressive.
I hope you have a good weekend.
Best regards
Andrew
It worked for me thanks
Hi John,
That’s good to read. Thanks for leaving a comment.
Best regards
Andrew
thanks mna this worked!
Hi Eric,
Cheers for the feedback. I hope you have a great week.
Best regards
Andrew
it really work for me thank you so much